Privacy Policy

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Account Information: Name, email address, and authentication credentials when you register.
• Member Data: Information about your coworking space members that you choose to store.
• Booking Data: Reservation details, space usage, and scheduling information.
• Usage Data: Information about how you interact with the platform, including log data and device information.
• Payment Information: Billing details processed by our payment providers (we do not store full credit card numbers).

2. How We Use Your Information

• To provide and maintain the Labbie platform and its features.
• To process bookings and manage your coworking space operations.
• To communicate with you about your account, updates, and support requests.
• To improve our services and develop new features.
• To ensure security and prevent fraudulent activity.

3. Data Sharing

We do not sell your personal data. We may share data only in the following circumstances:

• With service providers who assist in operating our platform (hosting, payment processing).
• When required by law or to protect our rights and safety.
• With your explicit consent.

4. Data Storage and Security

• All data is stored securely on encrypted servers via Vercel and MongoDB in the Europe region.
• We use industry-standard encryption and security practices to protect your data.
• Regular backups are performed to prevent data loss.
• Access to data is restricted to authorized personnel only.

5. Data Retention

• We retain your data for as long as your account is active.
• After account deletion, we retain data for a limited period as required for legal compliance or legitimate business purposes.
• Backup data may be retained for up to 30 days after deletion.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your account and associated data.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to certain types of data processing.

7. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember preferences, and analyze platform usage. You can control cookie settings through your browser.

8. Third-Party Services

We use the following third-party services:

• Vercel for hosting and infrastructure.
• MongoDB for database services.
• Payment processors for billing (subject to their privacy policies).

9. Children's Privacy

• Labbie is not intended for use by children under 13.
• We do not knowingly collect data from children under 13.
• Complies with COPPA and other relevant regulations.

10. Changes to This Policy

• We may update this policy from time to time.
• Significant changes will be communicated via email or through the platform.
• Continued use after changes constitutes acceptance of the updated policy.

11. Contact Information

For privacy-related inquiries, data requests, or concerns, contact info@matteoricupero.it.